Prudential Bank Ltd.
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Branches >> Abeka Branch (ATM) & Saturday Banking  |  Ring Road Central (ATM)  |  Abossey Okai Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  Tesano Branch (ATM)  |  Accra Branch (ATM)   |  Madina Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  Weija Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Zongo Junction Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  Gicel Branch (ATM )  |  Spintex Road Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Makola Branch & Saturday Banking Opening Hours : 9:30am to 2pm  |  Tema Fishing Harbour Branch (ATM)  |  Tema Comm 1 Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Kumasi Main Branch  |  Kumasi Adum Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Tamale Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  Takoradi Harbour Branch (ATM)  |  Valley View Branch (ATM)  |  Odorkor Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Afful Nkwanta Branch (ATM)  |  Aboabo Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Cape Coast Branch (ATM)  |  University of Cape Coast Agency(ATM)  |  Methodist University Agency (ATM)  |  North Industrial Area Branch (ATM)  |  Atonsu Branch (ATM)  |  Takoradi Market Circle Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |  Adentan Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  Suame Maakro Branch (ATM)  |  Bawaleshie Branch(ATM )  |  Circle Branch (ATM)  |  Mataheko Branch (ATM)  |  Techiman Branch (ATM)  |  East Legon Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm   |  New Palace Mall ATM  |  Okaishie Branch (ATM) & Saturday Banking Opening Hours : 9:30am to 2pm  |   KNUST ATM   |  Nungua Branch (ATM)  |  Santasi Branch (Atm) & Saturday Banking  |  University of Cape Coast Main Branch (ATM)  |  University of Ghana, Legon (ATM)  |  Taifa (ATM) & Saturday Banking Opening Hours: 9:30am to 2pm  |  
ATM (cashwise)
Mobile Banking (mobiWise)
Transaction Alert (alertwise)
Internet Banking (netWise)
Hybrid POS
Terms and Conditions
you are here: e-Banking

PBL offers the latest electronic banking products and services that meet your different needs in an easy, convenient and secure way.


We make it easy for you to bank when you want and where you want, with a variety of electronic banking services. In short, you can set your won ‘Banking Hours’.
PBL currently makes available five (5) channels of electronic banking services and products.

  • cashWise (ATM Service)
  • alertWise (Transaction Alert Service)
  • netWise (Internet Banking Service)
  • mobiWise (Mobile Banking Service)
  • ezwich Cards and Point of Sale (POS) Devices


With the range of products listed above, customers have quick and easy access to their accounts and can carry out banking transactions either through an ATM, mobile phone, the internet  or e-zwich devices.


Customers can enjoy the wide range of electronic banking products at affordable rates and take advantage of our well-priced packages.


Our electronic banking products and services are available at all our Branches. Just walk-in and enquire from our front desk staff. All you need to sign on is to maintain an account at PBL and enjoy our unique electronic banking services.

e-Banking…setting your own banking hours



cashWise (ATM Service)

Prudential Bank’s cashWise ATMs enable you to bank at your convenience and have immediate access to information about your account around the clock.


CashWise (ATMs) provide the under listed self-service banking access to customers of PBL

  • Cash Withdrawals
  • Mini Statement Request
  • Account Balance Enquiries
  • PIN Change
  • Cheque Book Request
  • Amount Transfer (Own Accounts)
  • Full Statement Request


How to apply

Apply for our ATM service by filling an e-Banking Application Form at any Branch of Prudential Bank Limited or download a form from our website (



alertWise (Transaction Alert Service)

Prudential Bank’s Transaction Alert Serivce, branded alertWise generates messages whenever a transaction occurs on a customer’s account. The notification message is automatically sent to the customer via e-mail and SMS text.


Customers receive notifications on the following:

  • Cash Deposit
  • Cheque Deposit
  • Cheque Withdrawal
  • Cash Withdrawal
  • Atm Withdrawal
  • Standing Instruction
  • Cheque Book Issued
  • Overdraft Limit Exceeded
  • Loan Repayment Reminder
  • Overdraft Renewal Any Other Debit or Credit Item on Customers Account
  • Periodic Broadcasts
  • E-Statement
  • Atm Card Issued
  • Inactive / Dormant Account
  • Maturity of Fixed Deposits
  • Debit Card Issued


How to sign on

Visit any of our branches near you and provide your mobile phone number and e-mail address

alertWise…keeps you updated




netWise (Internet Banking Service)

PBL’s Internet Banking Service (netWise) is designed to meet your online banking needs, enabling you to have access to your accounts and general information on our products and services, through personal computers or other intelligent devices.


Our Internet Banking Service is a real-time solution that allows you to access your accounts 24/7.


netWise provides a fast, secure and convenient means of accessing your accounts.  Using your unique User ID, Secure Login Password and Transaction Password, you can access your accounts anywhere and at anytime.


netWise provides the following online services:

Transactional Services:

  • Transfer between Own accounts at PBL
  • Transfer to Third Party Accounts at PBL
  • Transfer to Accounts at Other Banks
  • Standing Instructions
  • Bulk Payment of Employees’ Salaries


Customer Services:

  • Order Cheque books
  • Status enquiry of cheque leaflets in customer’s cheque book to find out whether a leaflet has been used, stopped or unused, etc.
  • Stop payment of cheques
  • Change Login and Transaction Passwords


Other Services

  • View Account Details and Balances
  • View/Download Account Activities
  • View Account Statements
  • Download Forms
  • Send Email Enquiry (Mailbox)

netWise…Banking around the clock



mobiWise (Mobile Banking Service)

PBL’s Mobile Banking Service, mobiWise, makes it easy for you to manage your everyday banking from any location, right from the comfort of your mobile phone or smart device anytime. The mobiWise subscriber can perform the following transactions:

  • Account Balance Enquiry
  • Account to Account Funds Transfer
  • Account to Wallet Funds Transfer
  • Wallet to Account Funds Transfer
  • Change PIN
  • Transaction List
  • Airtime Purchase (Self/ Other)
  • 3rd Party Bill Payment (DStv, GOTV, ECG, etc)


How to sign on

  • For Non PBL Customers - open an account at any of our branches and complete a mobiWise application form, providing a valid mobile number and PBL account number.
  • For PBL Customers – complete a mobiWise application form, providing a valid mobile number and PBL account number.


It’s easy, convenient and simple!!!


e-zwich card/POS Devices

The e-zwich smartcard is an electronic card which allows secured payment for goods, services and transfer of funds throughout the country.
It allows users to either spend from pre-loaded cash or bank account(s) tied to the smartcard.



  • Works for both the banked and unbanked
  • Allows you to withdraw cast at any ATM or e-zwich terminal across Ghana
  • Allows you to deposit cash onto the smartcard
  • Allows card balance enquiry at any PBL branch throughout the country
  • Provides transaction reports
  • Allows transfer of funds from smartcard to merchant and bank accounts
  • Allows online and offline merchant transactions
  • Allows payment of utility bills
  • Can be linked to more than one bank account
  • Security: it is based on biometric fingerprint identification system



How to obtain the smartcard/POS device

You can obtain a smartcard or point of Sale (POS) device from any PBL Branch nationwide.

E-Banking Hotlines



2018 Annual Report  2018 Annual Report 2018 Annual Report

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