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Terms and Conditions

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E - BANKING TERMS AND CONDITIONS

  1. The e-Banking Products & Services provided by Prudential Bank are for the sole use of the authorized person(s) and therefore not transferable.
  2. The use of Electronic Banking Facilities shall be subject to Prudential Bank's prevailing rules and regulations. It should not be used for any purpose other than the transactions designated by the Bank.
  3. We will keep our Personal Identification Number (PIN) strictly confidential and undertake not to reveal the PIN to any person at any time under any circumstances.
  4. We authorize Prudential Bank to debit our account(s) with all charges for the use of e-Banking Products & Services, and also with any other liabilities inclusive of legal fees or other statutory charges, if any, relating to our use of e-Banking Products & Services.
  5. Prudential Bank is not bound to carry out the instructions given through e-Banking Products & Services, if the Bank at its sole discretion suspects that such instructions do not emanate from the customer.
  6. At no time would We use or attempt to use the e-Banking Products & Services to execute transfer of funds, unless sufficient funds are available in our account. Prudential Bank is under no obligation to honor any payment instructions unless there are sufficient funds in designated account/s at the time of receiving such payment instructions.
  7. We accept now and would accept hereafter Prudential Bank's record of transactions as conclusive and binding for all purposes.
  8. Prudential Bank shall not be responsible for any loss or damage incurred or suffered by the customer as a result of malfunction or failure of the e-Banking Products & Services, or non-acceptance of instructions using the Banks e-Banking Products & Services.
  9. Prudential Bank shall at any time be entitled to amend, supplement or vary any of these terms and conditions as well as the fees applicable at its absolute discretion with or without notice to us and such amendment, supplement or variation shall be binding on us.
  10. Prudential Bank shall have the full discretion to cancel, withdraw or renew any Electronic Banking Facility extended to us without prior notice.
  11. Notwithstanding anything herein to the contrary, Prudential Bank may at anytime, in its absolute discretion suspend or terminate our right of access to any of the services without notice for any reason whatsoever and without any obligation to give any reasons.
  12. Prudential Bank will automatically terminate our right of access to e-Banking Products and Services once We cease to maintain any account(s) with Prudential Bank which can be accessed via electronic banking channels or should our access to such account be restricted by Prudential Bank or any other party such as Government of Ghana and its agencies, Court of Law, or Bank of Ghana, for any reason.
  13. We will be jointly and severally liable for all transactions arising from the use of the e-Banking Products & Services.
  14. These terms and conditions are governed by the laws of the Republic of Ghana.

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0206673697/0204451667

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